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Complaint log

Conn's complaint log

The newest complaints about Conn's, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 20, 2024Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
May 20, 2024Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
May 20, 2024Debt collectionAttempts to collect debt not owedDebt was paidTNExplainedYes
May 18, 2024Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
May 17, 2024Credit cardsGetting a credit cardCard opened without my consent or knowledgeNCExplainedYes
May 16, 2024Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
May 16, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
May 16, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
May 16, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
May 14, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
May 14, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
May 14, 2024Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
May 13, 2024Credit reportingIncorrect information on your reportOld information reappears or never goes awayALExplainedYes
May 13, 2024Payday & personal loansStruggling to pay your loanVAExplainedYes
May 13, 2024Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopTXExplainedYes
May 13, 2024Credit reportingIncorrect information on your reportAccount status incorrectNCExplainedYes
May 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
May 8, 2024Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsOKExplainedYes
May 7, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
May 6, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
May 1, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Apr 30, 2024Debt collectionElectronic communicationsUsed obscene, profane, or other abusive languageTXExplainedYes
Apr 30, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTXExplainedYes
Apr 29, 2024Debt collectionCommunication tacticsFrequent or repeated callsCOExplainedYes
Apr 29, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Apr 27, 2024Credit reportingImproper use of your reportReporting company used your report improperlyOKExplainedYes
Apr 26, 2024Credit reportingIncorrect information on your reportOld information reappears or never goes awayLAExplainedYes
Apr 25, 2024Credit reportingImproper use of your reportReporting company used your report improperlyCOExplainedYes
Apr 24, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 23, 2024Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Apr 23, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Apr 22, 2024Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneTXExplainedYes
Apr 22, 2024Credit reportingImproper use of your reportReporting company used your report improperlyCOExplainedYes
Apr 22, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNVExplainedYes
Apr 19, 2024Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Apr 19, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Apr 18, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Apr 17, 2024Money transfers & appsFraud or scamAZExplainedYes
Apr 13, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountLAExplainedYes
Apr 12, 2024Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Apr 12, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCOExplainedYes
Apr 11, 2024Payday & personal loansProblem with the payoff process at the end of the loanLAExplainedYes
Apr 8, 2024Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Apr 8, 2024Credit cardsOther features, terms, or problemsProblem with convenience checkFLExplainedYes
Apr 8, 2024Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Apr 7, 2024Credit cardsIncorrect information on your reportAccount information incorrectGAExplainedYes
Apr 4, 2024Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Apr 3, 2024Debt collectionCommunication tacticsFrequent or repeated callsALExplainedYes
Apr 2, 2024Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Apr 2, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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