Debt collector · complaint record
Conn's complaints
Filed under Conn's, Inc.
Consumers have filed 2,593 complaints about Conn's since 2015, none in the last 12 months (-100% on the year before). It answered 99.4% on time and closed 18% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2,593
- Last 12 months
- 0
- Answered on time
- 99.4%
- Closed with relief
- 18%
- Last 30 days
- 0
- Rank
- -
Since July 2015
-100% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Dec 13, 2024
Conn's complaints by month
The busiest month was November 2024 (52 complaints). Complaints in the last 12 months are down 100% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Conn's answered all time
- Closed with monetary relief80.3%
- Closed with non-monetary relief47118.2%
- Closed with explanation2,11481.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Conn's complaints are about
Top Conn's problems
Inside "Incorrect information on your report"
- Information belongs to someone else 178
- Account information incorrect 171
- Account status incorrect 165
- Old information reappears or never goes away 20
- Information is missing that should be on the report 9
- Personal information incorrect 6
Where Conn's complaints come from
Most complaints: Texas (1,438), North Carolina (166), Arizona (150), Louisiana (150), Tennessee (106).
Conn's compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Conn'sDebt collection | - | 0 | - |
Compare side by side: Conn's vs Green Square · Conn's vs EMoneyUSA · Conn's vs Mullooly Jeffrey Rooney & Flynn · Conn's vs Credit World Services
What people say about Conn's
All experiencesNo experiences with Conn's yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Conn's complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 13, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 12, 2024 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Dec 12, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 11, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 11, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 11, 2024 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Dec 10, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 8, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 7, 2024 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Dec 6, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 6, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 5, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Questions about Conn's
How many complaints does Conn's have?
Conn's has 2,593 complaints on record since July 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Conn's respond to complaints?
Yes. Conn's answered 99.4% of its complaints on time (within 15 days) and closed 18% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Conn's?
The most common problems are incorrect information on your report (554), communication tactics (437), attempts to collect debt not owed (363).
Is Conn's legit?
Conn's is a real company with a public complaint record: consumers have complained about it 2,593 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Conn's legit? for the signals, red flags and how to protect yourself.
Are complaints about Conn's going up or down?
Down. There were 0 complaints in the last 12 months against 53 in the 12 before (-100%). See every month.
How do I file a complaint against Conn's?
Complain to Conn's in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Conn's complaints come from?
Most come from Texas (1,438), North Carolina (166), Arizona (150). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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