Debt relief company · complaint record
Consumer Shield complaints
Consumers have filed 13 complaints about Consumer Shield since 2016, 4 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is didn't provide services promised. It is the 44th most complained-about of 124 debt relief & credit repair companies this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 13
- Last 12 months
- 4
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #44 of 124
Since December 2016
new vs the year before
Industry: 91%
Typical debt relief company: 16%
Newest: Oct 22, 2026
Most complained-about debt relief & credit repair companies
Consumer Shield complaints by month
The busiest month was July 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Consumer Shield answered all time
- Closed with explanation430.8%
- Untimely response969.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Consumer Shield complaints are about
Top Consumer Shield problems
Where Consumer Shield complaints come from
Most complaints: Maryland (2), Texas (2), Michigan (1), California (1), Louisiana (1).
Consumer Shield compared with other debt relief & credit repair companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Credit GloryDebt relief & credit repair | 3 | 44 | F |
| 2 | Five Lakes Law GroupDebt relief & credit repair | 0 | 43 | F |
| 3 | Cordoba Legal GroupDebt relief & credit repair | 47 | 40 | D |
| 4 | ClearOne AdvantageDebt relief & credit repair | 8 | 38 | F |
| 5 | Olympus1Debt relief & credit repair | 22 | 36 | F |
| 6 | Clarity Debt ResolutionDebt relief & credit repair | 57 | 34 | C |
| 7 | Turnbull Law GroupDebt relief & credit repair | 85 | 27 | A |
| 8 | Consumer ShieldDebt relief & credit repair | - | 4 | - |
Compare side by side: Consumer Shield vs Credit Glory · Consumer Shield vs Five Lakes Law Group · Consumer Shield vs Cordoba Legal Group · Consumer Shield vs ClearOne Advantage
What people say about Consumer Shield
All experiencesNo experiences with Consumer Shield yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Consumer Shield complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 22, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | No timely reply |
| Jul 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Jul 13, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | No timely reply |
| Jun 18, 2026 | Debt relief & credit repair | Didn't provide services promised | No timely reply |
| Sep 12, 2025 | Debt relief & credit repair | Didn't provide services promised | No timely reply |
| Jun 30, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | No timely reply |
| Dec 18, 2018 | Debt relief & credit repair | Confusing or misleading advertising or marketing | No timely reply |
| Aug 27, 2018 | Debt relief & credit repair | Fraud or scam | No timely reply |
| Jan 26, 2018 | Debt relief & credit repair | Fraud or scam | No timely reply |
| Dec 11, 2017 | Debt relief & credit repair | Fraud or scam | Explained |
| Feb 22, 2017 | Debt relief & credit repair | Fraud or scam | Explained |
| Jan 20, 2017 | Debt relief & credit repair | Disclosures | Explained |
Questions about Consumer Shield
How many complaints does Consumer Shield have?
Consumer Shield has 13 complaints on record since December 2016, including 4 in the last 12 months and 1 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Consumer Shield respond to complaints?
Yes. Consumer Shield answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Consumer Shield?
The most common problems are didn't provide services promised (2), confusing or misleading advertising or marketing (2), improper use of your report (1).
Is Consumer Shield legit?
Consumer Shield is a real company with a public complaint record: consumers have complained about it 13 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Consumer Shield legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Consumer Shield?
Complain to Consumer Shield in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Consumer Shield complaints come from?
Most come from Maryland (2), Texas (2), Michigan (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Consumer Shield
No comments yet. Start the conversation - questions are welcome too.