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Complaint log

Contour Mortgage complaint log

The newest complaints about Contour Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 11, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftALNo timely replyNo
Apr 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNYNo timely replyNo
Oct 10, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Jul 31, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNYExplainedYes
Mar 19, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNYNo timely replyNo
Oct 29, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLNo timely replyNo
Mar 25, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeOHNo timely replyNo
Nov 17, 2023Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Jun 8, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNYNo timely replyNo
Jan 17, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNYMoney backYes
Oct 26, 2022Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outMIExplainedYes
Feb 2, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes
Jan 30, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Sep 28, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Apr 8, 2021MortgagesClosing on a mortgageNYExplainedYes
Feb 11, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMDMoney backYes
Nov 18, 2020MortgagesClosing on a mortgageCAExplainedNo
Nov 5, 2020MortgagesClosing on a mortgageCTMoney backYes
Aug 10, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNYMoney backNo
Apr 22, 2020MortgagesTrouble during payment processMAMoney backYes
Apr 11, 2020MortgagesStruggling to pay mortgageDCExplainedNo
Jul 25, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Jun 28, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Jun 25, 2019MortgagesClosing on a mortgageGAFixedYes
Jul 15, 2017MortgagesClosing on a mortgagePAExplainedNo
Jun 28, 2017MortgagesClosing on a mortgageMDExplainedNo
May 24, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedNo
May 21, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageNCMoney backNo
May 6, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Nov 10, 2016MortgagesSettlement process and costsNYExplainedNo
Aug 10, 2016MortgagesApplication, originator, mortgage brokerFLExplainedNo
Apr 30, 2016MortgagesApplication, originator, mortgage brokerNYExplainedNo
Apr 29, 2016MortgagesApplication, originator, mortgage brokerGAExplainedNo
Mar 4, 2016MortgagesApplication, originator, mortgage brokerNYExplainedNo
Feb 3, 2016MortgagesSettlement process and costsPAClosedNo
Jan 25, 2016MortgagesSettlement process and costsNYClosedNo
Jan 12, 2016MortgagesLoan modification,collection,foreclosureWAExplainedNo
Sep 15, 2015MortgagesApplication, originator, mortgage brokerCTExplainedYes
Sep 13, 2015MortgagesApplication, originator, mortgage brokerCTExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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