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Complaint log

Creative Finance complaint log

The newest complaints about Creative Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 5, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountWIExplainedNo
Jun 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportWIExplainedNo
May 19, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectAZExplainedYes
Mar 11, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingWIExplainedYes
Mar 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Jan 2, 2026Auto loans & leasesRepossessionAccount reinstatement or redemption after repossessionWIExplainedYes
Sep 9, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Sep 3, 2025Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionWIExplainedYes
Jul 17, 2025Debt relief & credit repairConfusing or missing disclosuresWIExplainedYes
Feb 24, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsWIExplainedYes
Feb 19, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedALExplainedYes
Feb 7, 2025Auto loans & leasesManaging the loan or leaseBilling problemWIExplainedYes
Dec 20, 2024Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMNExplainedYes
May 6, 2024Auto loans & leasesManaging the loan or leaseBilling problemWIExplainedYes
Feb 13, 2024Auto loans & leasesIncorrect information on your reportAccount information incorrectWIExplainedYes
Feb 13, 2024Auto loans & leasesIncorrect information on your reportAccount information incorrectILExplainedYes
Nov 17, 2023Auto loans & leasesManaging the loan or leaseBilling problemWIExplainedYes
Aug 3, 2023Auto loans & leasesStruggling to pay your loanLoan balance remaining after the vehicle is repossessed and soldWIExplainedYes
Jul 14, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jun 21, 2022Credit reportingIncorrect information on your reportAccount status incorrectWIExplainedYes
Apr 13, 2022Credit reportingIncorrect information on your reportAccount status incorrectWIExplainedYes
Jan 4, 2022Credit reportingIncorrect information on your reportAccount status incorrectWIExplainedYes
Aug 14, 2021Credit reportingIncorrect information on your reportAccount status incorrectWIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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