Complaint log
CrossCheck complaint log
The newest complaints about CrossCheck, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 15, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 11, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 11, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 11, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 9, 2021 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Apr 9, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 9, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 8, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 8, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 8, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 8, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 8, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 7, 2021 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Apr 7, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 7, 2021 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Apr 6, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 6, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 6, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 6, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 6, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Apr 5, 2021 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Mar 10, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 9, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 9, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 9, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 22, 2020 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Nov 10, 2020 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Jul 1, 2020 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Jan 7, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 27, 2019 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Nov 9, 2019 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Oct 10, 2019 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Sep 21, 2019 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Sep 20, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 12, 2019 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Apr 10, 2019 | Money transfers & apps | Unexpected or other fees | Explained |
| Mar 20, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 10, 2019 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Nov 25, 2018 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Jul 31, 2018 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jul 31, 2017 | Money transfers & apps | Problem with customer service | Explained |
| Jul 18, 2017 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| May 18, 2017 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Mar 21, 2017 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 19, 2016 | Debt collection | False statements or representationIndicated committed crime not paying | Explained |
| Sep 30, 2016 | Bank accounts | Problems caused by my funds being low | Explained |
| Sep 30, 2016 | Bank accounts | Making/receiving payments, sending money | Explained |
| Apr 21, 2016 | Other financial services | Customer service/Customer relations | Explained |
| Apr 7, 2016 | Debt collection | Communication tacticsThreatened to take legal action | Explained |
| Jul 28, 2015 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works