Credit reporting
CrossCountry Mortgage credit reporting complaints
Consumers have filed 240 complaints about CrossCountry Mortgage's credit reporting, 59 in the last 12 months (+5%). CrossCountry Mortgage answered 93.2% on time and closed 10% with relief. See the whole CrossCountry Mortgage record.
CrossCountry Mortgage against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | CrossCountry Mortgage | 59 | 93.2% | 10% |
Latest CrossCountry Mortgage credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Oct 15, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Oct 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Sep 23, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Sep 22, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Sep 21, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Sep 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 4, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Aug 27, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 26, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Aug 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Aug 10, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 31, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 31, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 29, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 21, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 20, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 16, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 16, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Jun 12, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Jun 11, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 8, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 3, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 21, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 16, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 15, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| May 15, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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