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Complaint log

CSF Servicing complaint log

The newest complaints about CSF Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 26, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Feb 20, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Feb 4, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectMDExplainedYes
Jan 31, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Jan 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedNo
Dec 18, 2025Auto loans & leasesIncorrect information on your reportAccount status incorrectTXExplainedYes
Dec 11, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Oct 17, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Sep 30, 2025Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Sep 27, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtSCExplainedYes
Aug 29, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Aug 20, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Jul 16, 2025Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsOHExplainedYes
Mar 31, 2025Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldTXExplainedYes
Jan 28, 2025Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleMDExplainedYes
Jan 27, 2025Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyOHExplainedYes
Nov 11, 2024Credit reportingIncorrect information on your reportAccount information incorrectVAExplainedYes
Sep 20, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
May 29, 2024Auto loans & leasesImproper use of your reportReporting company used your report improperlyFLExplainedYes
Dec 7, 2022Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Aug 27, 2022Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Jul 30, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysGAExplainedYes
Jan 1, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Jan 7, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftSCExplainedYes
Feb 7, 2020Auto loans & leasesManaging the loan or leaseProblem with the interest rateOHExplainedYes
Aug 25, 2019Debt collectionFalse statements or representationAttempted to collect wrong amountTXFixedYes
Jun 6, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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