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Debt collector · complaint record

Debtsy complaints

Consumers have filed 13 complaints about Debtsy since 2020, none in the last 12 months. It answered 100% on time and closed 54% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
13

Since March 2020

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
54%

Typical debt collector: 24%

Last 30 days
0

Newest: Dec 31, 2021

Rank
-

Debtsy complaints by month

The busiest month was January 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Debtsy answered all time

  • Closed with non-monetary relief753.8%
  • Closed with explanation646.2%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Debtsy complaints are about

  • Debt collection1077%
  • Credit reporting215%
  • Payday & personal loans18%

Top Debtsy problems

Inside "Attempts to collect debt not owed"

  • Debt was result of identity theft 6
  • Debt is not yours 2

Where Debtsy complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (4), Florida (2), Georgia (1), Illinois (1), Michigan (1).

Debtsy compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8DebtsyDebt collection-0new100%54%-

Compare side by side: Debtsy vs Green Square · Debtsy vs EMoneyUSA · Debtsy vs Mullooly Jeffrey Rooney & Flynn · Debtsy vs Credit World Services

What people say about Debtsy

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Latest Debtsy complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Dec 31, 2021Credit reportingIncorrect information on your reportAccount information incorrectOHExplainedYes
Nov 2, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Sep 9, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Sep 1, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Aug 12, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftVAExplainedYes
Aug 10, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXFixedYes
Jul 4, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursFLFixedYes
Apr 15, 2021Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingTXFixedYes
Feb 20, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtNJFixedYes
Jan 27, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLFixedYes
Jan 26, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIFixedYes
Oct 15, 2020Payday & personal loansGetting the loanILExplainedYes

Questions about Debtsy

How many complaints does Debtsy have?

Debtsy has 13 complaints on record since March 2020, including 0 in the last 12 months and 0 in the last 30 days.

Does Debtsy respond to complaints?

Yes. Debtsy answered 100% of its complaints on time (within 15 days) and closed 54% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Debtsy?
Is Debtsy legit?

Debtsy is a real company with a public complaint record: consumers have complained about it 13 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Debtsy legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Debtsy?

Complain to Debtsy in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Debtsy complaints come from?

Most come from Texas (4), Florida (2), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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