Mortgages
DHI Mortgage mortgages complaints
Consumers have filed 196 complaints about DHI Mortgage's mortgages, 28 in the last 12 months (+27%). DHI Mortgage answered 100% on time and closed 7% with relief. See the whole DHI Mortgage record.
DHI Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | DHI Mortgage | 28 | 100% | 7% |
Latest DHI Mortgage mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | In progress |
| Oct 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 22, 2026 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | Money back |
| Oct 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Oct 16, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Sep 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 27, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Aug 18, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 14, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jul 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Jul 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Jul 15, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jul 13, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jun 24, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jun 16, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Money back |
| May 7, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Apr 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 27, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Mar 5, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Feb 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Feb 5, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Dec 12, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Dec 12, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Dec 5, 2025 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Nov 27, 2025 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | Explained |
| Nov 24, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Nov 12, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Nov 8, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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