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Complaint log

Dime Community Bancshares complaint log

The newest complaints about Dime Community Bancshares, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 25, 2026Money transfers & appsFraud or scamNYExplainedYes
Aug 5, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountNYMoney backYes
May 24, 2026Credit reportingProblem with fraud alerts or security freezesNYExplainedYes
Mar 31, 2026Bank accountsManaging an accountProblem with renewalNYExplainedYes
Mar 9, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNYExplainedYes
Jan 21, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYMoney backYes
Dec 5, 2025Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Sep 3, 2025Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Aug 12, 2025Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Jul 29, 2025Money transfers & appsOther transaction problemWIExplainedYes
Apr 15, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Mar 17, 2025Bank accountsManaging an accountProblem using a debit or ATM cardNYMoney backYes
Feb 18, 2025Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Oct 29, 2024Bank accountsManaging an accountProblem using a debit or ATM cardNYExplainedYes
Aug 26, 2024MortgagesTrouble during payment processInterest rateNYMoney backYes
Jul 18, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyNYExplainedYes
Jun 21, 2024Money transfers & appsFraud or scamNYExplainedYes
Jun 20, 2024Bank accountsManaging an accountBanking errorsNYExplainedYes
May 2, 2024Money transfers & appsProblem with customer service-ExplainedYes
Mar 6, 2024Bank accountsManaging an accountFee problemNYMoney backYes
Feb 29, 2024Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountNYMoney backYes
Jan 11, 2024Bank accountsClosing an accountCan't close your accountNYExplainedYes
Jan 5, 2024Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Dec 27, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYMoney backYes
Oct 31, 2023Bank accountsManaging an accountProblem using a debit or ATM cardNYMoney backYes
Oct 16, 2023Money transfers & appsMoney was not available when promisedNYMoney backYes
Aug 29, 2023Bank accountsClosing an accountFunds not received from closed accountNYExplainedYes
Aug 8, 2023Bank accountsOpening an accountUnable to open an accountNYExplainedYes
May 8, 2023Bank accountsManaging an accountCashing a checkNYMoney backYes
Mar 31, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYMoney backYes
Nov 3, 2022MortgagesTrouble during payment processNYExplainedYes
Oct 25, 2022MortgagesTrouble during payment processNYMoney backYes
Sep 26, 2022Bank accountsManaging an accountCashing a checkNYMoney backYes
Jul 10, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYMoney backYes
May 13, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Mar 26, 2022MortgagesTrouble during payment processNYMoney backYes
Feb 14, 2022Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Feb 10, 2022MortgagesTrouble during payment processNJExplainedYes
Nov 29, 2021Bank accountsManaging an accountProblem accessing accountFLExplainedYes
Nov 12, 2021Bank accountsManaging an accountProblem using a debit or ATM cardCOExplainedYes
Nov 10, 2021Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Sep 30, 2021MortgagesTrouble during payment processNYExplainedYes
Sep 23, 2021Bank accountsManaging an accountDeposits and withdrawalsNYMoney backYes
Sep 4, 2021MortgagesTrouble during payment processFLMoney backYes
Aug 6, 2021Bank accountsManaging an accountProblem using a debit or ATM cardNYMoney backYes
Jul 23, 2021Bank accountsManaging an accountFee problemNYMoney backYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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