Bank · complaint record
Dime Community Bancshares complaints
Filed under DIME COMMUNITY BANCSHARES, INC.
Consumers have filed 46 complaints about Dime Community Bancshares since 2021, 7 of them in the last 12 months. It answered 100% on time and closed 29% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 46
- Last 12 months
- 7
- Answered on time
- 100%
- Closed with relief
- 29%
- Last 30 days
- 0
- Rank
- #134 of 188
Since July 2021
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Aug 25, 2026
Most complained-about banks & credit unions
Dime Community Bancshares complaints by month
The busiest month was September 2021 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Dime Community Bancshares answered all time
- Closed with monetary relief1941.3%
- Closed with explanation2758.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Dime Community Bancshares complaints are about
Top Dime Community Bancshares problems
Inside "Managing an account"
- Deposits and withdrawals 6
- Problem using a debit or ATM card 6
- Funds not handled or disbursed as instructed 3
- Cashing a check 2
- Fee problem 2
- Banking errors 1
Where Dime Community Bancshares complaints come from
Most complaints: New York (40), Florida (2), New Jersey (1), Wisconsin (1), Colorado (1).
Dime Community Bancshares compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Dime Community BancsharesBank accounts | - | 7 | - |
Compare side by side: Dime Community Bancshares vs Bancfirst · Dime Community Bancshares vs Banner · Dime Community Bancshares vs Customers Bancorp · Dime Community Bancshares vs RBC Bank
What people say about Dime Community Bancshares
All experiencesNo experiences with Dime Community Bancshares yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Dime Community Bancshares complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 25, 2026 | Money transfers & apps | Fraud or scam | Explained |
| Aug 5, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Money back |
| May 24, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Mar 31, 2026 | Bank accounts | Managing an accountProblem with renewal | Explained |
| Mar 9, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 21, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Money back |
| Dec 5, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 3, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 12, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jul 29, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Apr 15, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 17, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Money back |
Questions about Dime Community Bancshares
How many complaints does Dime Community Bancshares have?
Dime Community Bancshares has 46 complaints on record since July 2021, including 7 in the last 12 months and 0 in the last 30 days. That makes it number 1,664 of every company by complaints this year.
Does Dime Community Bancshares respond to complaints?
Yes. Dime Community Bancshares answered 100% of its complaints on time (within 15 days) and closed 29% with relief - money back or a fix; 28.6% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Dime Community Bancshares?
The most common problems are managing an account (22), trouble during payment process (9), problem with a lender or other company charging your account (5).
Is Dime Community Bancshares legit?
Dime Community Bancshares is a real company with a public complaint record: consumers have complained about it 46 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Dime Community Bancshares legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Dime Community Bancshares?
Complain to Dime Community Bancshares in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Dime Community Bancshares complaints come from?
Most come from New York (40), Florida (2), New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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