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Mortgages

Discover mortgages complaints

Consumers have filed 286 complaints about Discover's mortgages, 9 in the last 12 months (-64%). Discover answered 100% on time and closed 33% with relief. See the whole Discover record.

Discover against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Discover9-64%100%33%286

Every mortgage company ranked

Latest Discover mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Mar 19, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Mar 3, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Feb 26, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Dec 12, 2019MortgagesTrouble during payment processILMoney backYes
Dec 2, 2019MortgagesTrouble during payment processFLExplainedYes
Nov 26, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageLAExplainedYes
Nov 11, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes
Nov 1, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageNCMoney backYes
Oct 31, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageKSExplainedYes
Oct 30, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageKSExplainedYes
Oct 14, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageKSExplainedYes
Sep 17, 2019MortgagesTrouble during payment processFLMoney backYes
Aug 27, 2019MortgagesTrouble during payment processGAExplainedYes
Aug 21, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageVAExplainedYes
Aug 16, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jul 1, 2019MortgagesStruggling to pay mortgageFLExplainedYes
May 13, 2019MortgagesClosing on a mortgageNJExplainedYes
Dec 9, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageMOExplainedYes
Nov 5, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAFixedYes
Oct 14, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Aug 13, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jul 20, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageMOExplainedYes
Jul 19, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jul 18, 2018MortgagesStruggling to pay mortgagePAExplainedYes
May 25, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Feb 26, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jan 23, 2018MortgagesClosing on a mortgageFLExplainedYes
Dec 20, 2017MortgagesStruggling to pay mortgageCAExplainedYes
Oct 20, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Oct 13, 2017MortgagesTrouble during payment processMIExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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