Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Mortgages

Discover mortgages complaints

Consumers have filed 286 complaints about Discover's mortgages, 9 in the last 12 months (-64%). Discover answered 100% on time and closed 33% with relief. See the whole Discover record.

Discover against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Discover9-64%100%33%286

Every mortgage company ranked

Latest Discover mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Apr 17, 2021MortgagesTrouble during payment processAZFixedYes
Apr 7, 2021MortgagesTrouble during payment processALExplainedYes
Mar 29, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Mar 18, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Mar 11, 2021MortgagesClosing on a mortgageCAExplainedYes
Mar 7, 2021MortgagesIncorrect information on your reportAccount status incorrectSCExplainedYes
Mar 6, 2021MortgagesClosing on a mortgageFLExplainedYes
Mar 5, 2021MortgagesTrouble during payment processGAExplainedYes
Feb 23, 2021MortgagesTrouble during payment processNYExplainedYes
Feb 1, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedYes
Jan 22, 2021MortgagesTrouble during payment processALExplainedYes
Jan 19, 2021MortgagesTrouble during payment processMIExplainedYes
Jan 8, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Nov 24, 2020MortgagesIncorrect information on your reportAccount information incorrectNYMoney backYes
Nov 16, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Nov 5, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageAZFixedYes
Oct 27, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageTXExplainedYes
Sep 30, 2020MortgagesStruggling to pay mortgageVAExplainedYes
Sep 23, 2020MortgagesClosing on a mortgageAZExplainedYes
Sep 17, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageDEExplainedYes
Sep 4, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageIDFixedYes
Aug 30, 2020MortgagesClosing on a mortgageCAExplainedYes
Aug 27, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNJExplainedYes
Aug 27, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageMOExplainedYes
Jun 6, 2020MortgagesStruggling to pay mortgageNYExplainedYes
Apr 17, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageGAExplainedYes
Apr 15, 2020MortgagesTrouble during payment processGAExplainedYes
Apr 11, 2020MortgagesTrouble during payment processORExplainedYes
Apr 8, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
Apr 3, 2020MortgagesStruggling to pay mortgageAZFixedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Discover

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience