Mortgage company · complaint record
Drexel Mortgage complaints
Filed under Drexel Mortgage Corporation
Consumers have filed 3 complaints about Drexel Mortgage since 2015, none in the last 12 months. It answered 66.7% on time and closed 50% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 3
- Last 12 months
- 0
- Answered on time
- 66.7%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since August 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 28, 2021
Drexel Mortgage complaints by month
The busiest month was August 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Drexel Mortgage answered all time
- Closed with monetary relief133.3%
- Closed with explanation133.3%
- Untimely response133.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Drexel Mortgage problems
Drexel Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Drexel MortgageMortgages | - | 0 | - |
Compare side by side: Drexel Mortgage vs Midwest Loan Services · Drexel Mortgage vs Truhome Solutions · Drexel Mortgage vs NEXA Mortgage · Drexel Mortgage vs Hilltop
What people say about Drexel Mortgage
All experiencesNo experiences with Drexel Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Drexel Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 28, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | No timely reply |
| Sep 17, 2019 | Mortgages | Closing on a mortgage | Explained |
| Aug 14, 2015 | Mortgages | Application, originator, mortgage broker | Money back |
Questions about Drexel Mortgage
How many complaints does Drexel Mortgage have?
Drexel Mortgage has 3 complaints on record since August 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Drexel Mortgage respond to complaints?
Yes. Drexel Mortgage answered 66.7% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Drexel Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (1), closing on a mortgage (1), application, originator, mortgage broker (1).
Is Drexel Mortgage legit?
Drexel Mortgage is a real company with a public complaint record: consumers have complained about it 3 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Drexel Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Drexel Mortgage?
Complain to Drexel Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Drexel Mortgage complaints come from?
Most come from New York (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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