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Complaint log

Earnest complaint log

The newest complaints about Earnest, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 2, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes
Jun 29, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMDExplainedYes
Jun 24, 2020Student loansStruggling to repay your loanProblem lowering your monthly paymentsMDExplainedYes
Jun 15, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledTNExplainedYes
Jun 4, 2020Credit reportingIncorrect information on your reportPersonal information incorrectGAExplainedYes
May 14, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMDExplainedYes
May 13, 2020Student loansGetting a loanDenied loanCAExplainedYes
Apr 1, 2020Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Mar 18, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedYes
Feb 11, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMAExplainedYes
Jan 30, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsCAExplainedYes
Dec 27, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedYes
Nov 1, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Oct 6, 2019Payday & personal loansGetting the loanMNExplainedYes
Oct 3, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsORExplainedYes
Sep 29, 2019Student loansDealing with your lender or servicerKeep getting calls about your loanPAExplainedYes
Sep 19, 2019Student loansDealing with your lender or servicerDon't agree with the fees chargedMNExplainedYes
Sep 9, 2019Student loansDealing with your lender or servicerReceived bad information about your loanVAExplainedYes
Aug 29, 2019Student loansDealing with your lender or servicerReceived bad information about your loanMNExplainedYes
May 31, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledWIExplainedYes
May 25, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledMDExplainedYes
Apr 24, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanVAExplainedYes
Apr 22, 2019Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Apr 13, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsTXExplainedYes
Apr 3, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Mar 24, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledOHExplainedYes
Mar 16, 2019Student loansGetting a loanQualified for a better loan than the one offeredILExplainedYes
Feb 11, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsTXExplainedYes
Feb 7, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledCOExplainedYes
Jan 31, 2019Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Dec 4, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledKSExplainedYes
Dec 4, 2018Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Dec 1, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedIAExplainedYes
Nov 29, 2018Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeDCExplainedYes
Nov 15, 2018Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes
Oct 12, 2018Credit reportingImproper use of your reportReporting company used your report improperlyNYExplainedYes
Oct 10, 2018Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Oct 5, 2018Student loansGetting a loanProblem with the interest rateCOExplainedYes
Sep 27, 2018Student loansGetting a loanProblem with the interest rateCOExplainedYes
Sep 24, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledNYExplainedYes
Sep 23, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Sep 20, 2018Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Aug 7, 2018Student loansGetting a loanFraudulent loanILExplainedYes
Jul 5, 2018Payday & personal loansGetting the loanNYFixedYes
Jun 21, 2018Student loansGetting a loanDenied loanILExplainedYes
Jan 15, 2018MortgagesTrouble during payment processCOExplainedYes
Nov 29, 2017Student loansDealing with your lender or servicerTrouble with how payments are being handledVAExplainedYes
Nov 26, 2017Payday & personal loansGetting the loanMIExplainedYes
Nov 7, 2017Student loansDealing with your lender or servicerProblem with customer serviceNYExplainedYes
Oct 5, 2017Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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