Equity Resources against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Equity Resources | 1 | new | 100% | 0% | 28 |
Every mortgage company ranked
Latest Equity Resources mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 3, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NC | Explained | Yes |
| Sep 11, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Explained | Yes |
| May 12, 2025 | Mortgages | Incorrect information on your reportPublic record information inaccurate | MI | Explained | Yes |
| Jun 15, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MD | Explained | Yes |
| May 31, 2023 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| May 26, 2023 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Mar 12, 2023 | Mortgages | Trouble during payment process | SC | Explained | Yes |
| Mar 11, 2023 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Feb 8, 2023 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
| Jan 19, 2023 | Mortgages | Struggling to pay mortgage | NC | Explained | Yes |
| Jan 5, 2023 | Mortgages | Trouble during payment process | SC | Explained | Yes |
| Dec 13, 2022 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Nov 21, 2022 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Nov 7, 2022 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Sep 22, 2022 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Aug 4, 2022 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Jul 29, 2022 | Mortgages | Closing on a mortgage | NC | Explained | Yes |
| Jul 18, 2022 | Mortgages | Incorrect information on your reportAccount status incorrect | PA | Explained | Yes |
| Feb 16, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
| Dec 15, 2021 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Jul 6, 2021 | Mortgages | Closing on a mortgage | NC | Explained | Yes |
| Jun 28, 2021 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Aug 10, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | NC | Explained | Yes |
| Dec 15, 2017 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Jul 13, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | ME | Explained | Yes |
| Jun 9, 2017 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| Jul 31, 2015 | Mortgages | Application, originator, mortgage broker | MD | Explained | Yes |
| Jul 8, 2015 | Mortgages | Credit decision / Underwriting | PA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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