Credit reporting
Exto credit reporting complaints
Consumers have filed 34 complaints about Exto's credit reporting, 25 in the last 12 months. Exto answered 96% on time and closed 0% with relief. See the whole Exto record.
Exto against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Exto | 25 | 96% | 0% |
Latest Exto credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 16, 2026 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Sep 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 18, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 9, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Aug 27, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 19, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 31, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 31, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 29, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 9, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 1, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | Explained |
| Jun 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| May 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 22, 2026 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Apr 11, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 13, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 5, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Jan 10, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 30, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 13, 2025 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Apr 7, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 30, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Jan 27, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 28, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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