Credit reporting
Extra credit reporting complaints
Consumers have filed 101 complaints about Extra's credit reporting, 25 in the last 12 months (0%). Extra answered 100% on time and closed 0% with relief. See the whole Extra record.
Extra against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Extra | 25 | 100% | 0% |
Latest Extra credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 27, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Sep 22, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | In progress |
| Sep 5, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 15, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| May 6, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 22, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 31, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 26, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 24, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Mar 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 6, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 6, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 19, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 14, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 13, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 12, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 10, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 17, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 11, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 4, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 20, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 11, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 5, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 29, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 20, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 7, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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