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Debt collection

Fay Servicing debt collection complaints

Consumers have filed 173 complaints about Fay Servicing's debt collection, 12 in the last 12 months (-50%). Fay Servicing answered 100% on time and closed 0% with relief. See the whole Fay Servicing record.

Fay Servicing against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Fay Servicing12-50%100%0%173

Every debt collector ranked

Latest Fay Servicing debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt was paidDCExplainedYes
Sep 14, 2026Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyNYExplainedYes
Aug 21, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMIExplainedYes
Aug 12, 2026Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Aug 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Jun 15, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jun 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Apr 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Feb 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Feb 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Dec 17, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Dec 2, 2025Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtTXExplainedYes
Oct 20, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyMIExplainedYes
Oct 7, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Aug 26, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNJExplainedYes
Aug 18, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedYes
Aug 18, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
Aug 5, 2025Debt collectionCommunication tacticsFrequent or repeated callsNJExplainedYes
Aug 4, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jul 31, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeMDExplainedYes
May 27, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
May 3, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
Apr 25, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtALExplainedYes
Mar 24, 2025Debt collectionTook or threatened to take negative or legal actionSeized or attempted to seize your propertyPAExplainedYes
Mar 7, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Feb 24, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Feb 22, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountINExplainedYes
Feb 16, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Feb 16, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Feb 4, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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