Student loans
Federal Student Loan Doc Prep student loans complaints
Consumers have filed 6 complaints about Federal Student Loan Doc Prep's student loans. See the whole Federal Student Loan Doc Prep record.
Federal Student Loan Doc Prep against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Federal Student Loan Doc Prep | 0 | - | - |
Latest Federal Student Loan Doc Prep student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 3, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Dec 18, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| Sep 18, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Money back |
| Mar 31, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Mar 12, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Money back |
| Sep 18, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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