Student loans
Goal Structured Solutions student loans complaints
Consumers have filed 250 complaints about Goal Structured Solutions's student loans, 108 in the last 12 months (+104%). Goal Structured Solutions answered 100% on time and closed 0% with relief. See the whole Goal Structured Solutions record.
Goal Structured Solutions against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
Latest Goal Structured Solutions student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 13, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 9, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 8, 2026 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Oct 7, 2026 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 7, 2026 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Oct 6, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 30, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 29, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 22, 2026 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Sep 21, 2026 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Sep 21, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 16, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 15, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 12, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 10, 2026 | Student loans | Dealing with your lender or servicerCo-signer | Explained |
| Sep 8, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 5, 2026 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 4, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 4, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 3, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 2, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 2, 2026 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Sep 2, 2026 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Sep 2, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 2, 2026 | Student loans | Getting a loanHigh pressure sales tactics or recruiting | Explained |
| Sep 1, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 31, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 28, 2026 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Aug 26, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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