Auto lender · complaint record
Finco complaints
Filed under Finco Holding Company LLC
Consumers have filed 11 complaints about Finco since 2018, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is struggling to pay your loan.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since July 2018
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Aug 30, 2024
Finco complaints by month
The busiest month was August 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Finco answered all time
- Closed with explanation11100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Finco complaints are about
Top Finco problems
Inside "Struggling to pay your loan"
- Lender trying to repossess or disable the vehicle 3
- Denied request to lower payments 1
Where Finco complaints come from
Most complaints: Oregon (3), Utah (3), Washington (2), Hawaii (2), Idaho (1).
Finco compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | FincoAuto loans & leases | - | 0 | - |
Compare side by side: Finco vs The Savings Group · Finco vs AC AutoPay LLC, Denver, CO Branch · Finco vs CARS Acquisition · Finco vs EA Holdings
What people say about Finco
All experiencesNo experiences with Finco yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Finco complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 30, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 17, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 18, 2021 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Dec 6, 2021 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Oct 30, 2019 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| May 13, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Apr 23, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 28, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 28, 2018 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 7, 2018 | Mortgages | Trouble during payment process | Explained |
| Jul 27, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
Questions about Finco
How many complaints does Finco have?
Finco has 11 complaints on record since July 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Finco respond to complaints?
Yes. Finco answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Finco?
The most common problems are struggling to pay your loan (4), incorrect information on your report (3), communication tactics (2).
Is Finco legit?
Finco is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Finco legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Finco?
Complain to Finco in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Finco complaints come from?
Most come from Oregon (3), Utah (3), Washington (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Finco
No comments yet. Start the conversation - questions are welcome too.