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Complaint log

First Advantage complaint log

The newest complaints about First Advantage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 21, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportPAExplainedYes
Sep 21, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateAZExplainedYes
Sep 21, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateARExplainedNo
Sep 21, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedNo
Sep 19, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportFLExplainedYes
Sep 18, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateMNExplainedYes
Sep 15, 2026Credit reportingIncorrect information on your reportInformation is incorrectPAExplainedYes
Sep 15, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
Sep 15, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Sep 14, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysCAExplainedYes
Sep 14, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportNYExplainedYes
Sep 13, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedNo
Sep 12, 2026Credit reportingIncorrect information on your reportPersonal information incorrectKYExplainedNo
Sep 11, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateWAExplainedNo
Sep 11, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateWAExplainedNo
Sep 10, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportNCExplainedYes
Sep 10, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayMSExplainedNo
Sep 10, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateKSExplainedYes
Sep 9, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateKSExplainedYes
Sep 8, 2026Credit reportingIncorrect information on your reportInformation that should be on the report is missingTNExplainedYes
Sep 5, 2026Credit reportingIncorrect information on your reportInformation that should be on the report is missingMIExplainedYes
Sep 4, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsTXExplainedYes
Sep 4, 2026Credit reportingIncorrect information on your reportInformation is incorrectDEExplainedYes
Sep 4, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseWIExplainedYes
Sep 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Sep 3, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayNCExplainedYes
Sep 2, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Sep 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseWAExplainedYes
Sep 1, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateGAExplainedYes
Sep 1, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysTXExplainedYes
Sep 1, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Aug 31, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Aug 31, 2026Credit reportingIncorrect information on your reportInformation is incorrectINExplainedYes
Aug 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyARExplainedYes
Aug 26, 2026Credit reportingIncorrect information on your reportPersonal information incorrectOKExplainedYes
Aug 26, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysIAExplainedYes
Aug 26, 2026Credit reportingIncorrect information on your reportPersonal information incorrectTXExplainedYes
Aug 25, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportCAExplainedNo
Aug 24, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNVExplainedYes
Aug 23, 2026Credit reportingIncorrect information on your reportInformation is incorrectTNExplainedYes
Aug 23, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsFLExplainedYes
Aug 22, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeMIExplainedYes
Aug 21, 2026Credit reportingIncorrect information on your reportInformation is incorrectAKExplainedYes
Aug 21, 2026Debt collectionElectronic communicationsFrequent or repeated messagesILExplainedYes
Aug 21, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCOExplainedYes
Aug 19, 2026Credit reportingIncorrect information on your reportInformation is incorrectCAExplainedYes
Aug 18, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationTNExplainedNo
Aug 18, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsNJExplainedNo
Aug 18, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysFLExplainedYes
Aug 13, 2026Credit reportingIncorrect information on your reportInformation is incorrectCTExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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