Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Credit reporting

First Advantage credit reporting complaints

Consumers have filed 1,861 complaints about First Advantage's credit reporting, 475 in the last 12 months (+59%). First Advantage answered 87.6% on time and closed 0% with relief. See the whole First Advantage record.

First Advantage against other credit bureaus & report companies

#Company12 monthsChangeOn timeReliefAll time
1TransUnion2,331,811+58%100%41%5,233,338
2Experian2,053,038+58%99.9%13%4,685,519
3Equifax2,003,445+31%99.9%40%5,012,726
4LexisNexis36,424+107%99.4%25%73,974
5CBC Companies22,776-22%100%53%60,544
6Capital One10,567-3%100%15%54,153
7FIS (Fidelity National Information Services)6,930+40%100%0%18,768
8Resurgent Capital Services5,816+3%99.9%21%18,732
9Early Warning Services (Zelle)4,540+23%100%0%12,728
10CL Holdings4,485+38%100%45%10,946
11Citibank4,468-7%100%48%22,299
12Bank of America4,455+8%99.4%13%20,084
13First Advantage475+59%87.6%0%1,861

Every credit bureau ranked

Latest First Advantage credit reporting complaints

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Credit reportingIncorrect information on your reportInformation is incorrectMDNo timely replyNo
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneOHExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportPersonal information incorrectMIExplainedYes
Oct 25, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedNo
Oct 25, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationTXExplainedNo
Oct 23, 2026Credit reportingIncorrect information on your reportInformation is incorrectMIExplainedNo
Oct 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCOExplainedNo
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneGAExplainedNo
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsFLExplainedNo
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysWVExplainedYes
Oct 22, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysTXExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportPersonal information incorrectUTExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Oct 19, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Oct 19, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportTXExplainedYes
Oct 19, 2026Credit reportingIncorrect information on your reportInformation that should be on the report is missingSDExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateMIExplainedNo
Oct 15, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseWIExplainedYes
Oct 14, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateIAExplainedYes
Oct 12, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateVAExplainedYes
Oct 10, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTNExplainedNo
Oct 9, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedNo
Oct 8, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
Oct 7, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneTXExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNVExplainedYes
Oct 7, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 6, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportSCExplainedYes
Oct 1, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateKSExplainedNo
Oct 1, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateLAExplainedNo
Sep 30, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneVAExplainedNo

Your rights with credit bureaus & report companies

Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.

Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about First Advantage

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience