Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Credit reporting

First Advantage credit reporting complaints

Consumers have filed 1,861 complaints about First Advantage's credit reporting, 475 in the last 12 months (+59%). First Advantage answered 87.6% on time and closed 0% with relief. See the whole First Advantage record.

First Advantage against other credit bureaus & report companies

#Company12 monthsChangeOn timeReliefAll time
1TransUnion2,331,811+58%100%41%5,233,338
2Experian2,053,038+58%99.9%13%4,685,519
3Equifax2,003,445+31%99.9%40%5,012,726
4LexisNexis36,424+107%99.4%25%73,974
5CBC Companies22,776-22%100%53%60,544
6Capital One10,567-3%100%15%54,153
7FIS (Fidelity National Information Services)6,930+40%100%0%18,768
8Resurgent Capital Services5,816+3%99.9%21%18,732
9Early Warning Services (Zelle)4,540+23%100%0%12,728
10CL Holdings4,485+38%100%45%10,946
11Citibank4,468-7%100%48%22,299
12Bank of America4,455+8%99.4%13%20,084
13First Advantage475+59%87.6%0%1,861

Every credit bureau ranked

Latest First Advantage credit reporting complaints

ReceivedAboutIssueStateAnswerOn time
Jul 29, 2026Credit reportingIncorrect information on your reportInformation is incorrectORExplainedYes
Jul 28, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportPAExplainedYes
Jul 28, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 28, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysKYExplainedYes
Jul 28, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 28, 2026Credit reportingIncorrect information on your reportInformation that should be on the report is missingTXExplainedYes
Jul 27, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 27, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysINExplainedYes
Jul 26, 2026Credit reportingIncorrect information on your reportPersonal information incorrectCAExplainedYes
Jul 25, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportOHExplainedNo
Jul 25, 2026Credit reportingIncorrect information on your reportInformation is incorrectGAExplainedYes
Jul 24, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysKYExplainedYes
Jul 24, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 24, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateWAExplainedYes
Jul 23, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysINExplainedYes
Jul 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateCAExplainedYes
Jul 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateCAExplainedYes
Jul 23, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 23, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 22, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 22, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysIAExplainedYes
Jul 22, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateWVExplainedYes
Jul 21, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 20, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 20, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 17, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Jul 16, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 16, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMNExplainedYes
Jul 15, 2026Credit reportingIncorrect information on your reportPersonal information incorrect-ExplainedYes

Your rights with credit bureaus & report companies

Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.

Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about First Advantage

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience