Mortgages
First American Financial mortgages complaints
Consumers have filed 201 complaints about First American Financial's mortgages, 9 in the last 12 months. First American Financial answered 100% on time and closed 0% with relief. See the whole First American Financial record.
First American Financial against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | First American Financial | 9 | 100% | 0% |
Latest First American Financial mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 24, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jul 27, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jun 27, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Jun 15, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Apr 29, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 15, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Feb 4, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Dec 1, 2025 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | Explained |
| Nov 25, 2025 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Oct 27, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 3, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Sep 11, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Sep 8, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Sep 3, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 27, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Aug 11, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 22, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| May 23, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| May 14, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| May 2, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 15, 2025 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Apr 4, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Jan 22, 2025 | Mortgages | Trouble during payment processLien release | Explained |
| Dec 18, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Dec 17, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Aug 13, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| Jul 24, 2024 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Jul 20, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Jun 26, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Mar 22, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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