Mortgage company · complaint record
First Choice Lending Services complaints
Filed under First Choice Lending Services, LLC
Consumers have filed 5 complaints about First Choice Lending Services since 2017, none in the last 12 months. It answered 100% on time and closed 20% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 20%
- Last 30 days
- 0
- Rank
- -
Since July 2017
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Dec 16, 2020
First Choice Lending Services complaints by month
The busiest month was July 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Choice Lending Services answered all time
- Closed with non-monetary relief120%
- Closed with explanation480%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Choice Lending Services complaints are about
Top First Choice Lending Services problems
First Choice Lending Services compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | First Choice Lending ServicesMortgages | - | 0 | - |
Compare side by side: First Choice Lending Services vs Midwest Loan Services · First Choice Lending Services vs Truhome Solutions · First Choice Lending Services vs NEXA Mortgage · First Choice Lending Services vs Hilltop
What people say about First Choice Lending Services
All experiencesNo experiences with First Choice Lending Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Choice Lending Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 16, 2020 | Mortgages | Closing on a mortgage | Explained |
| May 26, 2020 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Fixed |
| Oct 3, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 26, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 18, 2017 | Mortgages | Closing on a mortgage | Explained |
Questions about First Choice Lending Services
How many complaints does First Choice Lending Services have?
First Choice Lending Services has 5 complaints on record since July 2017, including 0 in the last 12 months and 0 in the last 30 days.
Does First Choice Lending Services respond to complaints?
Yes. First Choice Lending Services answered 100% of its complaints on time (within 15 days) and closed 20% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Choice Lending Services?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2), closing on a mortgage (2), improper use of your report (1).
Is First Choice Lending Services legit?
First Choice Lending Services is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Choice Lending Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Choice Lending Services?
Complain to First Choice Lending Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Choice Lending Services complaints come from?
Most come from Tennessee (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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