Complaint log

First Data complaint log

The newest complaints about First Data, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
Jan 29, 2016	Prepaid & gift cards	Adding money	FL	Explained	Yes
Jan 28, 2016	Bank accounts	Account opening, closing, or management	MN	Explained	Yes
Jan 28, 2016	Debt collection	False statements or representationAttempted to collect wrong amount	WA	Explained	Yes
Jan 22, 2016	Credit reporting	Credit reporting company's investigationInadequate help over the phone	NJ	Explained	Yes
Jan 22, 2016	Debt collection	Disclosure verification of debtNot given enough info to verify debt	OH	Closed	Yes
Jan 22, 2016	Bank accounts	Making/receiving payments, sending money	FL	Explained	Yes
Jan 21, 2016	Bank accounts	Making/receiving payments, sending money	NY	Explained	Yes
Jan 19, 2016	Bank accounts	Deposits and withdrawals	CT	Explained	Yes
Jan 15, 2016	Prepaid & gift cards	Fees	TN	Explained	Yes
Jan 15, 2016	Bank accounts	Account opening, closing, or management	VA	Explained	Yes
Jan 14, 2016	Credit reporting	Credit reporting company's investigationInadequate help over the phone	-	Explained	Yes
Jan 13, 2016	Debt collection	Cont'd attempts collect debt not owedDebt was paid	NH	Explained	Yes
Jan 13, 2016	Debt collection	Cont'd attempts collect debt not owedDebt was paid	NH	Explained	Yes
Jan 11, 2016	Debt collection	Cont'd attempts collect debt not owedDebt was paid	TX	Fixed	Yes
Jan 6, 2016	Bank accounts	Account opening, closing, or management	NY	Fixed	Yes
Jan 6, 2016	Debt collection	Improper contact or sharing of infoContacted employer after asked not to	FL	Explained	Yes
Jan 6, 2016	Credit reporting	Incorrect information on credit reportPersonal information	TX	Explained	Yes
Jan 5, 2016	Debt collection	Cont'd attempts collect debt not owedDebt resulted from identity theft	TX	Explained	Yes
Dec 30, 2015	Bank accounts	Account opening, closing, or management	PA	Explained	Yes
Dec 28, 2015	Money transfers & apps	Fraud or scam	IN	Explained	Yes
Dec 28, 2015	Bank accounts	Deposits and withdrawals	VA	Fixed	Yes
Dec 23, 2015	Bank accounts	Deposits and withdrawals	TN	Explained	Yes
Dec 22, 2015	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	TN	Explained	Yes
Dec 22, 2015	Credit reporting	Credit monitoring or identity protectionProblem with fraud alerts	CO	Fixed	Yes
Dec 21, 2015	Credit reporting	Incorrect information on credit reportAccount status	FL	Explained	Yes
Dec 19, 2015	Debt collection	Disclosure verification of debtNot given enough info to verify debt	NJ	Explained	Yes
Dec 18, 2015	Debt collection	Communication tacticsFrequent or repeated calls	CA	Fixed	Yes
Dec 17, 2015	Bank accounts	Making/receiving payments, sending money	NC	Explained	Yes
Dec 17, 2015	Credit cards	Transaction issue	WA	Explained	No
Dec 16, 2015	Debt collection	Cont'd attempts collect debt not owedDebt resulted from identity theft	TX	Explained	Yes
Dec 16, 2015	Credit cards	Identity theft / Fraud / Embezzlement	MA	Explained	Yes
Dec 15, 2015	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	SC	Explained	Yes
Dec 12, 2015	Credit reporting	Incorrect information on credit reportAccount status	WA	Fixed	Yes
Dec 11, 2015	Prepaid & gift cards	Overdraft, savings or rewards features	PA	Explained	Yes
Dec 11, 2015	Bank accounts	Making/receiving payments, sending money	NY	Explained	Yes
Dec 11, 2015	Credit cards	Closing/Cancelling account	IA	Explained	Yes
Dec 10, 2015	Bank accounts	Using a debit or ATM card	MD	Explained	Yes
Dec 10, 2015	Bank accounts	Deposits and withdrawals	TN	Explained	Yes
Dec 9, 2015	Debt collection	Cont'd attempts collect debt not owedDebt was paid	CA	Explained	Yes
Nov 27, 2015	Credit reporting	Credit reporting company's investigationInadequate help over the phone	OH	Explained	Yes
Nov 26, 2015	Bank accounts	Account opening, closing, or management	OK	Explained	Yes
Nov 25, 2015	Debt collection	Communication tacticsFrequent or repeated calls	FL	Explained	Yes
Nov 24, 2015	Prepaid & gift cards	Managing, opening, or closing account	VT	Explained	Yes
Nov 20, 2015	Bank accounts	Account opening, closing, or management	TX	Explained	Yes
Nov 19, 2015	Bank accounts	Making/receiving payments, sending money	GA	Explained	Yes
Nov 18, 2015	Debt collection	Cont'd attempts collect debt not owedDebt resulted from identity theft	TX	Explained	Yes
Nov 17, 2015	Prepaid & gift cards	Managing, opening, or closing account	FL	Explained	Yes
Nov 16, 2015	Payday & personal loans	Taking out the loan or lease	PA	Explained	Yes
Nov 14, 2015	Prepaid & gift cards	Unauthorized transactions/trans. issues	TX	Explained	Yes
Nov 13, 2015	Bank accounts	Deposits and withdrawals	NC	Explained	Yes

Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works