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Mortgages

First Financial Bancorp mortgages complaints

Consumers have filed 20 complaints about First Financial Bancorp's mortgages, 1 in the last 12 months. First Financial Bancorp answered 100% on time and closed 0% with relief. See the whole First Financial Bancorp record.

First Financial Bancorp against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13First Financial Bancorp1new100%0%20

Every mortgage company ranked

Latest First Financial Bancorp mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Jan 5, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceOHExplainedYes
Oct 14, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceKYMoney backYes
Sep 23, 2025MortgagesProblem with fraud alerts or security freezesOHExplainedYes
Nov 1, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsOHExplainedYes
May 5, 2023MortgagesTrouble during payment processOHExplainedYes
Jan 11, 2023MortgagesTrouble during payment processOHExplainedYes
Jul 13, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageKYExplainedYes
May 20, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Feb 24, 2021MortgagesTrouble during payment processINExplainedYes
Feb 17, 2021MortgagesTrouble during payment processINExplainedYes
Feb 8, 2021MortgagesStruggling to pay mortgageOHExplainedYes
Jan 29, 2021MortgagesTrouble during payment processOHExplainedYes
Nov 2, 2020MortgagesTrouble during payment processOHExplainedYes
May 19, 2020MortgagesClosing on a mortgageOHExplainedYes
May 8, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Apr 22, 2020MortgagesStruggling to pay mortgageOHExplainedYes
Apr 10, 2020MortgagesTrouble during payment processINExplainedYes
Feb 12, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Jan 26, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Jul 29, 2019MortgagesTrouble during payment processINExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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