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Complaint log

First Financial Bancorp complaint log

The newest complaints about First Financial Bancorp, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 12, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedOHExplainedYes
Sep 23, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleOHExplainedYes
Sep 15, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Sep 8, 2026Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Sep 8, 2026Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Sep 1, 2026Credit reportingIncorrect information on your reportInformation is incorrectOHExplainedYes
Jul 18, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Jul 17, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMDExplainedYes
Jul 13, 2026Payday & personal loansProblem with the payoff process at the end of the loanILExplainedYes
Jul 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Jul 3, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedINMoney backYes
Jun 23, 2026Credit reportingProblem with fraud alerts or security freezesINFixedYes
May 28, 2026Money transfers & appsFraud or scamKYExplainedYes
May 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMOExplainedYes
May 13, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Apr 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Apr 24, 2026Bank accountsManaging an accountBanking errorsOHExplainedYes
Apr 8, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesILMoney backYes
Apr 6, 2026Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Mar 30, 2026Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Mar 30, 2026Money transfers & appsOther transaction problem-ExplainedYes
Mar 21, 2026Money transfers & appsMoney was not available when promisedOHFixedYes
Mar 12, 2026Bank accountsManaging an accountProblem accessing accountOHExplainedYes
Mar 4, 2026Bank accountsManaging an accountDeposits and withdrawalsOHExplainedYes
Mar 3, 2026Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipINExplainedYes
Feb 18, 2026Bank accountsManaging an accountDeposits and withdrawalsINExplainedYes
Feb 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectILExplainedYes
Feb 2, 2026Bank accountsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportINExplainedYes
Jan 20, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardKYExplainedYes
Jan 17, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeILExplainedYes
Jan 5, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedINExplainedYes
Jan 5, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceOHExplainedYes
Oct 14, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceKYMoney backYes
Oct 14, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesOHExplainedYes
Sep 23, 2025MortgagesProblem with fraud alerts or security freezesOHExplainedYes
Sep 8, 2025Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Jul 16, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your report-ExplainedYes
Jul 1, 2025Payday & personal loansCharged fees or interest you didn't expectKYExplainedNo
Jun 28, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedKSExplainedYes
Jun 12, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedINExplainedYes
May 22, 2025Bank accountsManaging an accountProblem accessing accountOHExplainedYes
Apr 24, 2025Bank accountsManaging an accountProblem using a debit or ATM cardINExplainedYes
Apr 24, 2025Credit reportingIncorrect information on your reportAccount information incorrectWIExplainedYes
Apr 7, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedILExplainedYes
Mar 26, 2025Bank accountsManaging an accountDeposits and withdrawalsKYExplainedYes
Feb 26, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseKYExplainedYes
Jan 16, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedINExplainedYes
Jan 10, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Dec 31, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Oct 31, 2024Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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