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Debt collector · complaint record

First Financial Resources complaints

Consumers have filed 264 complaints about First Financial Resources since 2013, 60 of them in the last 12 months (+30% on the year before). It answered 98.3% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Weak response record. How it works

Complaints on record
264

Since July 2013

Last 12 months
60

+30% vs the year before

Answered on time
98.3%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Oct 27, 2026

Rank
#284 of 1,963

Most complained-about debt collectors

First Financial Resources complaints by month

The busiest month was April 2026 (11 complaints). Complaints in the last 12 months are up 30% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How First Financial Resources answered last 12 months

  • Closed with explanation60100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time37/4598.3% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend7/15+30% vs last year

What First Financial Resources complaints are about

Top First Financial Resources problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 85
  • Debt was result of identity theft 17
  • Debt was paid 16

Where First Financial Resources complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Massachusetts (142), Florida (18), California (14), New Hampshire (13), New York (10).

First Financial Resources compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Financial Recovery ServicesDebt collection6061-21%100%0%C
2VericheckDebt collection1061new0%-F
3CeannateDebt collection5560new100%0%C
4Transfinancial CompaniesDebt collection5460+5%100%0%C
5Credit Recovery SystemsDebt collection5560new100%0%C
6EnramexDebt collection1060new43.3%0%F
7First Financial ResourcesDebt collection4460+30%98.3%0%D
8Jon Barry and AssociatesDebt collection5259-37%98.3%0%C

Compare side by side: First Financial Resources vs Financial Recovery Services · First Financial Resources vs Vericheck · First Financial Resources vs Ceannate · First Financial Resources vs Transfinancial Companies

What people say about First Financial Resources

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Latest First Financial Resources complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes
Oct 10, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMAExplainedYes
Oct 8, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMAExplainedYes
Sep 28, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMAExplainedYes
Sep 12, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMAExplainedYes
Sep 11, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMAExplainedYes
Sep 3, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMAExplainedYes
Sep 2, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMDExplainedYes
Aug 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Jul 24, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTNExplainedYes
Jul 21, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeMAExplainedYes
Jul 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes

Questions about First Financial Resources

How many complaints does First Financial Resources have?

First Financial Resources has 264 complaints on record since July 2013, including 60 in the last 12 months and 1 in the last 30 days. That makes it number 620 of every company by complaints this year.

Does First Financial Resources respond to complaints?

Yes. First Financial Resources answered 98.3% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 44/100 (grade D).

What do people complain about most with First Financial Resources?
Is First Financial Resources legit?

First Financial Resources is a real company with a public complaint record: consumers have complained about it 264 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Financial Resources legit? for the signals, red flags and how to protect yourself.

Are complaints about First Financial Resources going up or down?

Up. There were 60 complaints in the last 12 months against 46 in the 12 before (+30%). See every month.

How do I file a complaint against First Financial Resources?

Complain to First Financial Resources in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most First Financial Resources complaints come from?

Most come from Massachusetts (142), Florida (18), California (14). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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