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Mortgages

First Interstate Bancsystem mortgages complaints

Consumers have filed 34 complaints about First Interstate Bancsystem's mortgages, 6 in the last 12 months. First Interstate Bancsystem answered 100% on time and closed 0% with relief. See the whole First Interstate Bancsystem record.

First Interstate Bancsystem against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13First Interstate Bancsystem6new100%0%34

Every mortgage company ranked

Latest First Interstate Bancsystem mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Sep 17, 2026MortgagesTrouble during payment processPayment processSDExplainedYes
Apr 23, 2026MortgagesTrouble during payment processPayment processIDExplainedYes
Mar 13, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanIDExplainedYes
Mar 10, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingIDExplainedYes
Dec 10, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageFees or costs during the application processMOExplainedYes
Nov 24, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanSDExplainedYes
Aug 12, 2025MortgagesTrouble during payment processLoan sold or transferred to another companySDExplainedYes
Jul 25, 2025MortgagesTrouble during payment processPayment processSDExplainedYes
Jul 4, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceSDExplainedYes
Feb 28, 2025MortgagesClosing on a mortgageFees or costs after closingMTExplainedYes
Jan 11, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceSDExplainedYes
Oct 30, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processMTExplainedYes
Jul 4, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)SDExplainedYes
Apr 7, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanIDExplainedYes
Jan 10, 2024MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportSDExplainedYes
Nov 7, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Oct 10, 2023MortgagesClosing on a mortgageDelays with the closing processWYExplainedYes
Feb 11, 2023MortgagesTrouble during payment processGAExplainedYes
Feb 3, 2023MortgagesClosing on a mortgageGAExplainedYes
Jan 17, 2023MortgagesTrouble during payment processGAExplainedYes
Dec 30, 2022MortgagesStruggling to pay mortgageGAExplainedNo
Oct 18, 2022MortgagesClosing on a mortgageGAExplainedYes
Sep 9, 2022MortgagesClosing on a mortgageGAExplainedYes
Sep 7, 2022MortgagesClosing on a mortgageGAExplainedYes
Jun 6, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageAZExplainedYes
Nov 15, 2021MortgagesTrouble during payment processMTExplainedYes
Mar 2, 2021MortgagesTrouble during payment processSDExplainedYes
Oct 23, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageWAExplainedYes
Aug 4, 2020MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeWYExplainedYes
Dec 23, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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