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Auto loans & leases

First Niagara Financial Group auto loans & leases complaints

Consumers have filed 21 complaints about First Niagara Financial Group's auto loans & leases. See the whole First Niagara Financial Group record.

First Niagara Financial Group against other auto lenders

#Company12 monthsChangeOn timeReliefAll time
1Santander Holdings USA2,463+55%100%36%5,915
2Ally Financial1,987+53%100%4%9,980
3Westlake Financial1,921+69%100%0%6,159
4Credit Acceptance1,277+12%99.7%4%6,077
5Capital One1,225+17%100%2%6,196
6Bridgecrest1,019+29%99.5%0%3,330
7Hyundai Capital America996+81%100%0%4,690
8Toyota Financial Services938+52%99.9%6%4,524
9Exeter Finance830+24%99.9%0%2,969
10Wells Fargo686+40%100%19%6,683
11American Honda Finance556+57%99.6%0%2,789
12American Credit Acceptance554+63%100%0%1,840
13First Niagara Financial Group0new--21

Every auto lender ranked

Latest First Niagara Financial Group auto loans & leases complaints

ReceivedAboutIssueStateAnswerOn time
Aug 2, 2016Auto loans & leasesManaging the loan or leaseNYExplainedYes
Jul 30, 2016Auto loans & leasesProblems when you are unable to payNYExplainedYes
Jul 17, 2016Auto loans & leasesManaging the loan or leaseNYExplainedYes
Jul 12, 2016Auto loans & leasesProblems when you are unable to payNYExplainedYes
Jul 11, 2016Auto loans & leasesProblems when you are unable to payNYExplainedYes
Jun 14, 2016Auto loans & leasesTaking out the loan or leaseNEExplainedYes
Jun 8, 2016Auto loans & leasesShopping for a loan or leasePAExplainedYes
Jun 3, 2016Auto loans & leasesManaging the loan or leaseNYExplainedYes
Mar 11, 2016Auto loans & leasesManaging the loan or leaseNYExplainedYes
Jan 8, 2016Auto loans & leasesTaking out the loan or leasePAExplainedYes
Jan 7, 2016Auto loans & leasesTaking out the loan or leasePAExplainedYes
Mar 9, 2015Auto loans & leasesManaging the loan or leaseNJExplainedYes
Nov 14, 2014Auto loans & leasesManaging the loan or lease-ExplainedYes
Sep 17, 2014Auto loans & leasesManaging the loan or leaseMAFixedYes
Aug 13, 2014Auto loans & leasesProblems when you are unable to payNJExplainedYes
Apr 15, 2014Auto loans & leasesManaging the loan or leaseMEFixedYes
Jan 12, 2014Auto loans & leasesManaging the loan or leasePAExplainedYes
Sep 18, 2013Auto loans & leasesManaging the loan or leaseMAExplainedYes
May 21, 2013Auto loans & leasesManaging the loan or leaseNYExplainedYes
Sep 12, 2012Auto loans & leasesManaging the loan or leaseNYMoney backYes
May 14, 2012Auto loans & leasesShopping for a loan or leaseCTNo reliefYes

Your rights with auto lenders

Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.

Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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