Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

First Niagara Financial Group complaint log

The newest complaints about First Niagara Financial Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 1, 2017MortgagesLoan servicing, payments, escrow accountNYNo timely replyNo
Jan 13, 2017MortgagesLoan modification,collection,foreclosureCTNo timely replyNo
Oct 6, 2016Bank accountsAccount opening, closing, or managementPAExplainedYes
Oct 4, 2016Bank accountsDeposits and withdrawalsPAExplainedYes
Oct 4, 2016Credit cardsDelinquent accountNYExplainedYes
Sep 20, 2016MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Sep 16, 2016Bank accountsUsing a debit or ATM cardNYMoney backYes
Sep 9, 2016Credit cardsOtherNYExplainedYes
Sep 6, 2016MortgagesLoan modification,collection,foreclosureNYExplainedYes
Aug 27, 2016Bank accountsProblems caused by my funds being lowAZExplainedYes
Aug 25, 2016Bank accountsProblems caused by my funds being lowNYExplainedYes
Aug 23, 2016Bank accountsAccount opening, closing, or managementPAExplainedYes
Aug 16, 2016Bank accountsProblems caused by my funds being lowNYExplainedYes
Aug 12, 2016MortgagesLoan modification,collection,foreclosurePAExplainedYes
Aug 12, 2016Bank accountsProblems caused by my funds being lowNYExplainedYes
Aug 12, 2016Payday & personal loansManaging the line of creditPAExplainedYes
Aug 11, 2016MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Aug 8, 2016Bank accountsMaking/receiving payments, sending moneyNJClosedYes
Aug 2, 2016Auto loans & leasesManaging the loan or leaseNYExplainedYes
Jul 30, 2016Auto loans & leasesProblems when you are unable to payNYExplainedYes
Jul 27, 2016Bank accountsAccount opening, closing, or managementPAExplainedYes
Jul 25, 2016MortgagesLoan servicing, payments, escrow accountPAExplainedYes
Jul 25, 2016MortgagesOtherNYExplainedYes
Jul 20, 2016MortgagesLoan modification,collection,foreclosureNYExplainedYes
Jul 19, 2016Bank accountsDeposits and withdrawalsNYExplainedYes
Jul 17, 2016Auto loans & leasesManaging the loan or leaseNYExplainedYes
Jul 14, 2016Bank accountsDeposits and withdrawalsNYExplainedYes
Jul 12, 2016Auto loans & leasesProblems when you are unable to payNYExplainedYes
Jul 11, 2016Auto loans & leasesProblems when you are unable to payNYExplainedYes
Jul 1, 2016Bank accountsDeposits and withdrawalsPAExplainedYes
Jun 23, 2016MortgagesSettlement process and costsPAExplainedYes
Jun 20, 2016Bank accountsAccount opening, closing, or managementCAExplainedYes
Jun 16, 2016Bank accountsDeposits and withdrawalsNJExplainedYes
Jun 14, 2016Bank accountsAccount opening, closing, or managementPAExplainedYes
Jun 14, 2016Auto loans & leasesTaking out the loan or leaseNEExplainedYes
Jun 11, 2016Bank accountsAccount opening, closing, or managementMAExplainedYes
Jun 9, 2016Bank accountsProblems caused by my funds being lowPAExplainedYes
Jun 8, 2016Auto loans & leasesShopping for a loan or leasePAExplainedYes
Jun 3, 2016Auto loans & leasesManaging the loan or leaseNYExplainedYes
May 27, 2016Bank accountsProblems caused by my funds being lowNYExplainedYes
May 27, 2016MortgagesApplication, originator, mortgage brokerNYExplainedYes
May 27, 2016Bank accountsAccount opening, closing, or managementNYExplainedYes
May 25, 2016MortgagesLoan servicing, payments, escrow accountNYExplainedYes
May 25, 2016MortgagesApplication, originator, mortgage brokerNYExplainedYes
May 17, 2016Credit cardsTransaction issuePAExplainedYes
May 9, 2016Payday & personal loansShopping for a loan or leaseNJExplainedYes
May 6, 2016Credit cardsAPR or interest rateNYExplainedYes
May 3, 2016MortgagesCredit decision / UnderwritingNYExplainedYes
May 3, 2016Bank accountsDeposits and withdrawalsNYExplainedYes
May 3, 2016MortgagesCredit decision / UnderwritingNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience