Prepaid & gift cards
First Portfolio Servicing prepaid & gift cards complaints
Consumers have filed 3 complaints about First Portfolio Servicing's prepaid & gift cards, 1 in the last 12 months. First Portfolio Servicing answered 100% on time and closed 0% with relief. See the whole First Portfolio Servicing record.
First Portfolio Servicing against other prepaid card companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Block (Cash App) | 890 | 99% | 0% |
| 2 | Comerica | 723 | 100% | 71% |
| 3 | InComm Payments | 643 | 91.8% | 0% |
| 4 | American Express | 573 | 99.3% | 39% |
| 5 | Netspend | 409 | 99.5% | 0% |
| 6 | Conduent | 333 | 19.5% | 0% |
| 7 | Fifth Third Bank | 321 | 100% | 43% |
| 8 | Fiserv Finxact Core | 285 | 100% | 0% |
| 9 | Blackhawk Network | 263 | 98.1% | 0% |
| 10 | U.S. Bank | 251 | 100% | 12% |
| 11 | PayPal | 222 | 100% | 44% |
| 12 | Chime | 212 | 100% | 8% |
| 13 | First Portfolio Servicing | 1 | 100% | 0% |
Latest First Portfolio Servicing prepaid & gift cards complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 6, 2026 | Prepaid & gift cards | AdvertisingChanges in terms from what was offered or advertised | Explained |
| Dec 24, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Sep 3, 2024 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
Your rights with prepaid card companies
Registered prepaid accounts get most Regulation E protections: report unauthorized transactions and errors quickly and the provider must investigate. Payroll and government benefit cards must tell you how to get your money without fees.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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