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Debt collector · complaint record

First Student Services complaints

Consumers have filed 4 complaints about First Student Services since 2017, none in the last 12 months. It answered 25% on time and closed 100% with relief for the customer. The most common problem is incorrect information on your report.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
4

Since August 2017

Last 12 months
0

new vs the year before

Answered on time
25%

Industry: 96.5%

Closed with relief
100%

Typical debt collector: 24%

Last 30 days
0

Newest: Feb 13, 2022

Rank
-

First Student Services complaints by month

The busiest month was August 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How First Student Services answered all time

  • Closed with monetary relief125%
  • Untimely response375%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What First Student Services complaints are about

  • Debt collection250%
  • Debt relief & credit repair125%
  • Credit reporting125%

Top First Student Services problems

Inside "Incorrect information on your report"

  • Information belongs to someone else 1

Where First Student Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (1), Illinois (1), Michigan (1), Utah (1).

First Student Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8First Student ServicesDebt collection-0new25%100%-

Compare side by side: First Student Services vs Green Square · First Student Services vs EMoneyUSA · First Student Services vs Mullooly Jeffrey Rooney & Flynn · First Student Services vs Credit World Services

What people say about First Student Services

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Latest First Student Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Feb 13, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtCANo timely replyNo
Jul 15, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseILNo timely replyNo
Jun 27, 2018Debt collectionFalse statements or representationAttempted to collect wrong amountMINo timely replyNo
Aug 18, 2017Debt relief & credit repairFraud or scamUTMoney backYes

Questions about First Student Services

How many complaints does First Student Services have?

First Student Services has 4 complaints on record since August 2017, including 0 in the last 12 months and 0 in the last 30 days.

Does First Student Services respond to complaints?

Yes. First Student Services answered 25% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with First Student Services?
Is First Student Services legit?

First Student Services is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Student Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against First Student Services?

Complain to First Student Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most First Student Services complaints come from?

Most come from California (1), Illinois (1), Michigan (1). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about First Student Services

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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