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Payday & personal loans

FirstCash payday & personal loans complaints

Consumers have filed 29 complaints about FirstCash's payday & personal loans, 13 in the last 12 months. FirstCash answered 100% on time and closed 0% with relief. See the whole FirstCash record.

FirstCash against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13FirstCash13new100%0%29

Every lender ranked

Latest FirstCash payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2026Payday & personal loansCan't contact lender or servicerTXExplainedYes
Sep 20, 2026Payday & personal loansUnexpected feesTXExplainedYes
Sep 15, 2026Payday & personal loansProperty was damaged or destroyed propertyTXExplainedYes
Sep 3, 2026Payday & personal loansProperty was soldTXExplainedYes
Sep 1, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Apr 2, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Mar 28, 2026Payday & personal loansCan't contact lender or servicerTXExplainedYes
Jan 3, 2026Payday & personal loansProperty was damaged or destroyed propertyTXExplainedYes
Dec 31, 2025Payday & personal loansProperty was soldTXExplainedYes
Dec 20, 2025Payday & personal loansProperty was damaged or destroyed propertyTXExplainedYes
Dec 19, 2025Payday & personal loansProperty was soldTNExplainedYes
Dec 11, 2025Payday & personal loansProperty was damaged or destroyed propertyMOExplainedYes
Dec 2, 2025Payday & personal loansProperty was soldTXExplainedYes
Nov 5, 2025Payday & personal loansProperty was soldLAExplainedYes
Oct 22, 2025Payday & personal loansProperty was soldFLExplainedYes
Oct 4, 2025Payday & personal loansProperty was soldLAFixedYes
Sep 18, 2025Payday & personal loansProperty was soldFLExplainedYes
Sep 3, 2025Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Aug 29, 2025Payday & personal loansProperty was soldFLExplainedYes
Jan 16, 2025Payday & personal loansProperty was soldTXExplainedYes
Dec 17, 2024Payday & personal loansCan't contact lender or servicerGAExplainedYes
Nov 13, 2024Payday & personal loansCan't contact lender or servicerGAExplainedYes
Oct 27, 2024Payday & personal loansProperty was soldFLExplainedYes
Sep 16, 2024Payday & personal loansProperty was soldTNExplainedYes
Jan 26, 2024Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Jan 25, 2024Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Aug 15, 2023Payday & personal loansWas approved for a loan, but didn't receive the moneyCOExplainedYes
Aug 12, 2023Payday & personal loansWas approved for a loan, but didn't receive the moneyCOExplainedYes
Oct 1, 2022Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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