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Debt collector · complaint record

FirstCollect complaints

Consumers have filed 17 complaints about FirstCollect since 2016, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is false statements or representation.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
17

Since November 2016

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Feb 9, 2026

Rank
#1,510 of 1,963

Most complained-about debt collectors

FirstCollect complaints by month

The busiest month was July 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How FirstCollect answered all time

  • Closed with explanation17100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What FirstCollect complaints are about

  • Debt collection1694%
  • Credit reporting16%

Top FirstCollect problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 4
  • Debt was result of identity theft 2
  • Debt was paid 1
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where FirstCollect complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Delaware (9), Virginia (1), Illinois (1), Maryland (1), North Carolina (1).

FirstCollect compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8FirstCollectDebt collection-1new100%0%-

Compare side by side: FirstCollect vs Green Square · FirstCollect vs EMoneyUSA · FirstCollect vs Mullooly Jeffrey Rooney & Flynn · FirstCollect vs Credit World Services

What people say about FirstCollect

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Latest FirstCollect complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Feb 9, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
May 8, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
May 18, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeNCExplainedYes
Apr 25, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Jan 7, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftDEExplainedYes
Aug 25, 2021Debt collectionAttempts to collect debt not owedDebt was paidDEExplainedYes
Jul 27, 2021Credit reportingIncorrect information on your reportPublic record information inaccurateDEExplainedYes
Jul 22, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Dec 23, 2020Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Mar 28, 2020Debt collectionWritten notification about debtDidn't receive enough information to verify debtDEExplainedYes
Dec 10, 2019Debt collectionWritten notification about debtDidn't receive notice of right to disputeMDExplainedNo
May 1, 2019Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageDEExplainedYes

Questions about FirstCollect

How many complaints does FirstCollect have?

FirstCollect has 17 complaints on record since November 2016, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does FirstCollect respond to complaints?

Yes. FirstCollect answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with FirstCollect?
Is FirstCollect legit?

FirstCollect is a real company with a public complaint record: consumers have complained about it 17 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is FirstCollect legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against FirstCollect?

Complain to FirstCollect in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most FirstCollect complaints come from?

Most come from Delaware (9), Virginia (1), Illinois (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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