Debt collection
Firstsource Business Process Services debt collection complaints
Consumers have filed 1,349 complaints about Firstsource Business Process Services's debt collection, 257 in the last 12 months (+17%). Firstsource Business Process Services answered 99.6% on time and closed 0% with relief. See the whole Firstsource Business Process Services record.
Firstsource Business Process Services against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Firstsource Business Process Services | 257 | 99.6% | 0% |
Latest Firstsource Business Process Services debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 14, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 13, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Sep 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 10, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 8, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Sep 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 5, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 3, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 31, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 28, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 27, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 20, 2026 | Debt collection | Electronic communicationsContacted before 8am or after 9pm | Explained |
| Aug 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 19, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Aug 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 18, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 18, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 14, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 14, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 10, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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