Debt collection
FIS debt collection complaints
Consumers have filed 425 complaints about FIS's debt collection, 54 in the last 12 months (-11%). FIS answered 100% on time and closed 0% with relief. See the whole FIS record.
FIS against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | FIS (Fidelity National Information Services) | 54 | 100% | 0% |
Latest FIS debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 16, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 29, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 28, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 27, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Sep 20, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 12, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 19, 2025 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Aug 12, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Aug 12, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Aug 11, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 7, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 24, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 24, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 17, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 17, 2025 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Jul 16, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 8, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 29, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 25, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 3, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 17, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 13, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 26, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 25, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 16, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 14, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 11, 2025 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
| Apr 9, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 30, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 26, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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