Debt collection
FIS debt collection complaints
Consumers have filed 425 complaints about FIS's debt collection, 54 in the last 12 months (-11%). FIS answered 100% on time and closed 0% with relief. See the whole FIS record.
FIS against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | FIS (Fidelity National Information Services) | 54 | 100% | 0% |
Latest FIS debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 9, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 30, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 14, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 8, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 20, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 19, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 18, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 12, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 25, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jan 30, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 25, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 10, 2023 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 13, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 24, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 14, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 6, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 24, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 21, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 13, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 13, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 11, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 10, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 14, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 17, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 14, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 5, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 8, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Aug 22, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 26, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 13, 2021 | Debt collection | False statements or representationIndicated you were committing crime by not paying debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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