Debt collection
FIS debt collection complaints
Consumers have filed 425 complaints about FIS's debt collection, 54 in the last 12 months (-11%). FIS answered 100% on time and closed 0% with relief. See the whole FIS record.
FIS against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | FIS (Fidelity National Information Services) | 54 | 100% | 0% |
Latest FIS debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 12, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 28, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 16, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 2, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 1, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Mar 4, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 5, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 21, 2021 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 20, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 18, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 13, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 7, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 13, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 26, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 9, 2020 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 5, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 30, 2020 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 27, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 29, 2020 | Debt collection | Communication tacticsCalled before 8am or after 9pm | Explained |
| Jul 21, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 21, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 17, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 17, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jul 15, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 31, 2020 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| May 26, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 21, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 18, 2020 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Apr 23, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Apr 20, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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