Debt collection
FIS debt collection complaints
Consumers have filed 425 complaints about FIS's debt collection, 54 in the last 12 months (-11%). FIS answered 100% on time and closed 0% with relief. See the whole FIS record.
FIS against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | FIS (Fidelity National Information Services) | 54 | 100% | 0% |
Latest FIS debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 24, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 24, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 9, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 8, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 19, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 11, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 23, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Aug 16, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 10, 2024 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Aug 1, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 28, 2024 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jun 4, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 17, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 7, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 3, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 25, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 23, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 12, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 6, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 25, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 20, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 26, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 24, 2024 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 23, 2024 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jan 17, 2024 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 12, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 26, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 22, 2023 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Oct 11, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 27, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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