Complaint log

Flagstar Bank complaint log

The newest complaints about Flagstar Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
Nov 27, 2019	Bank accounts	Managing an accountCashing a check	NY	Explained	Yes
Nov 25, 2019	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	NJ	Explained	Yes
Oct 11, 2019	Credit reporting	Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute	NJ	Explained	Yes
Sep 15, 2019	Bank accounts	Managing an accountFee problem	NY	Explained	Yes
Sep 6, 2019	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	NY	Explained	Yes
Aug 26, 2019	Bank accounts	Managing an accountProblem accessing account	NY	Explained	Yes
Aug 21, 2019	Bank accounts	Managing an accountProblem accessing account	FL	Explained	Yes
Aug 9, 2019	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Aug 8, 2019	Bank accounts	Managing an accountBanking errors	NY	Explained	Yes
Jul 29, 2019	Credit reporting	Incorrect information on your reportOld information reappears or never goes away	FL	Explained	Yes
Jul 12, 2019	Bank accounts	Managing an accountBanking errors	NY	Explained	Yes
Jun 11, 2019	Bank accounts	Managing an accountCashing a check	OH	Explained	Yes
Apr 15, 2019	Bank accounts	Managing an accountProblem using a debit or ATM card	NY	Explained	Yes
Mar 27, 2019	Bank accounts	Managing an accountBanking errors	NJ	Explained	Yes
Mar 26, 2019	Bank accounts	Opening an accountUnable to open an account	NY	Explained	Yes
Mar 21, 2019	Bank accounts	Managing an accountBanking errors	NY	Explained	Yes
Mar 7, 2019	Bank accounts	Managing an accountProblem with fees or penalties	OH	Explained	Yes
Feb 22, 2019	Bank accounts	Closing an accountCompany closed your account	FL	Explained	Yes
Feb 22, 2019	Bank accounts	Opening an accountConfusing or missing disclosures	FL	Explained	Yes
Feb 15, 2019	Bank accounts	Closing an accountCompany closed your account	-	Explained	Yes
Jan 11, 2019	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
Jan 5, 2019	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Dec 31, 2018	Bank accounts	Closing an accountFees charged for closing account	NY	Explained	Yes
Dec 6, 2018	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Nov 27, 2018	Bank accounts	Managing an accountFee problem	OH	Explained	Yes
Nov 27, 2018	Mortgages	Struggling to pay mortgage	FL	Explained	Yes
Nov 24, 2018	Bank accounts	Opening an accountUnable to open an account	OH	Explained	Yes
Nov 9, 2018	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	NY	Explained	Yes
Oct 18, 2018	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	FL	Explained	Yes
Oct 2, 2018	Bank accounts	Problem caused by your funds being lowNon-sufficient funds and associated fees	NJ	Explained	Yes
Sep 21, 2018	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	NY	Explained	Yes
Sep 18, 2018	Bank accounts	Managing an accountBanking errors	NY	Explained	Yes
Aug 2, 2018	Bank accounts	Managing an accountFee problem	FL	Explained	Yes
Jul 27, 2018	Bank accounts	Closing an accountCompany closed your account	NY	Explained	Yes
Jul 2, 2018	Bank accounts	Managing an accountProblem accessing account	-	Explained	Yes
Jun 16, 2018	Bank accounts	Closing an accountCan't close your account	NJ	Explained	Yes
Jun 14, 2018	Bank accounts	Managing an accountDeposits and withdrawals	NJ	Explained	Yes
Jun 7, 2018	Bank accounts	Closing an accountCan't close your account	FL	Explained	Yes
May 23, 2018	Bank accounts	Managing an accountProblem using a debit or ATM card	NY	Explained	Yes
May 21, 2018	Bank accounts	Managing an accountDeposits or withdrawals	NY	Explained	Yes
Apr 16, 2018	Bank accounts	Managing an accountProblem making or receiving payments	FL	Explained	Yes
Mar 28, 2018	Mortgages	Trouble during payment process	MN	Explained	Yes
Mar 26, 2018	Mortgages	Trouble during payment process	SC	Explained	Yes
Mar 16, 2018	Bank accounts	Closing an accountFunds not received from closed account	WI	Explained	Yes
Mar 15, 2018	Bank accounts	Closing an accountFunds not received from closed account	NY	Explained	Yes
Mar 11, 2018	Mortgages	Trouble during payment process	MD	Explained	Yes
Mar 8, 2018	Bank accounts	Managing an accountDeposits and withdrawals	NY	Explained	Yes
Mar 5, 2018	Bank accounts	Closing an accountFunds not received from closed account	NY	Explained	Yes
Feb 5, 2018	Bank accounts	Managing an accountDeposits and withdrawals	NJ	Explained	Yes
Jan 26, 2018	Bank accounts	Managing an accountBanking errors	NY	Explained	Yes

Complaint records are public consumer complaints filed with U.S. regulators, checked 4 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works