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Complaint log

Flagstar Bank complaint log

The newest complaints about Flagstar Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 4, 2018MortgagesStruggling to pay mortgageOHExplainedYes
Nov 22, 2017MortgagesTrouble during payment processNYExplainedYes
Nov 10, 2017MortgagesIncorrect information on your reportAccount status incorrectNYExplainedYes
Nov 7, 2017Bank accountsClosing an accountFees charged for closing account-ExplainedYes
Nov 2, 2017Bank accountsClosing an accountCompany closed your accountNJExplainedYes
Oct 31, 2017Bank accountsManaging an accountBanking errorsNYExplainedYes
Oct 30, 2017Bank accountsManaging an accountFee problemFLExplainedYes
Oct 19, 2017MortgagesTrouble during payment processVAExplainedYes
Oct 6, 2017MortgagesTrouble during payment processNJExplainedYes
Oct 4, 2017MortgagesTrouble during payment processOHExplainedYes
Oct 3, 2017MortgagesClosing on a mortgageCAExplainedYes
Sep 24, 2017Bank accountsManaging an accountCashing a checkNYExplainedYes
Aug 26, 2017MortgagesClosing on a mortgageCAExplainedYes
Aug 24, 2017MortgagesTrouble during payment processNCExplainedYes
Aug 17, 2017Bank accountsClosing an accountFees charged for closing accountNYExplainedYes
Aug 9, 2017MortgagesStruggling to pay mortgageFLExplainedYes
Aug 8, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Aug 5, 2017Credit reportingIncorrect information on your reportAccount status incorrectCOExplainedYes
Jul 29, 2017MortgagesStruggling to pay mortgageCAExplainedYes
Jul 21, 2017Bank accountsManaging an accountBanking errorsAZExplainedYes
Jul 19, 2017MortgagesTrouble during payment processKSExplainedYes
Jul 16, 2017Bank accountsOpening an accountDidn't receive terms that were advertisedCAExplainedYes
Jul 12, 2017Bank accountsManaging an accountFunds not handled or disbursed as instructedFLExplainedYes
Jul 7, 2017MortgagesTrouble during payment processTXExplainedYes
Jul 1, 2017Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Jun 27, 2017MortgagesTrouble during payment processPAExplainedYes
Jun 20, 2017MortgagesStruggling to pay mortgageTXExplainedYes
Jun 8, 2017Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Jun 5, 2017MortgagesTrouble during payment processCAExplainedYes
May 30, 2017MortgagesIncorrect information on your reportAccount status incorrectFLExplainedYes
May 27, 2017Credit reportingIncorrect information on your reportAccount information incorrectOHExplainedYes
May 26, 2017MortgagesTrouble during payment processMIExplainedYes
May 25, 2017MortgagesTrouble during payment processCAExplainedYes
May 25, 2017Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHExplainedYes
May 10, 2017Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
May 9, 2017MortgagesTrouble during payment processOHExplainedYes
May 8, 2017MortgagesTrouble during payment processNJExplainedYes
May 3, 2017MortgagesTrouble during payment processNYExplainedYes
Apr 26, 2017Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportNYExplainedYes
Apr 18, 2017MortgagesLoan servicing, payments, escrow accountTXExplainedYes
Mar 28, 2017Bank accountsDeposits and withdrawalsFLExplainedYes
Mar 21, 2017Bank accountsAccount opening, closing, or managementCAExplainedYes
Mar 19, 2017Bank accountsAccount opening, closing, or managementGAExplainedYes
Mar 13, 2017MortgagesLoan servicing, payments, escrow accountNYExplainedYes
Feb 24, 2017Credit reportingIncorrect information on credit reportAccount statusNCExplainedYes
Feb 23, 2017Bank accountsAccount opening, closing, or managementNYExplainedYes
Feb 22, 2017MortgagesLoan servicing, payments, escrow accountLAExplainedYes
Feb 16, 2017Bank accountsAccount opening, closing, or managementOHExplainedYes
Feb 15, 2017Debt collectionDisclosure verification of debtNot given enough info to verify debtCAExplainedYes
Feb 14, 2017MortgagesCredit decision / UnderwritingFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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