Mortgage company · complaint record
Franklin Loan complaints
Filed under FRANKLIN LOAN CORPORATION
Consumers have filed 9 complaints about Franklin Loan since 2014, none in the last 12 months. It answered 77.8% on time and closed 11% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 0
- Answered on time
- 77.8%
- Closed with relief
- 11%
- Last 30 days
- 0
- Rank
- -
Since October 2014
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 11, 2022
Franklin Loan complaints by month
The busiest month was October 2014 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Franklin Loan answered all time
- Closed with monetary relief111.1%
- Closed with explanation888.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Franklin Loan problems
Franklin Loan compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Franklin LoanMortgages | - | 0 | - |
Compare side by side: Franklin Loan vs Midwest Loan Services · Franklin Loan vs Truhome Solutions · Franklin Loan vs NEXA Mortgage · Franklin Loan vs Hilltop
What people say about Franklin Loan
All experiencesNo experiences with Franklin Loan yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Franklin Loan complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 11, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 21, 2021 | Mortgages | Trouble during payment process | Explained |
| Apr 2, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 16, 2020 | Mortgages | Closing on a mortgage | Explained |
| Jun 5, 2018 | Mortgages | Struggling to pay mortgage | Money back |
| Feb 27, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Nov 8, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 10, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| Oct 14, 2014 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Franklin Loan
How many complaints does Franklin Loan have?
Franklin Loan has 9 complaints on record since October 2014, including 0 in the last 12 months and 0 in the last 30 days.
Does Franklin Loan respond to complaints?
Yes. Franklin Loan answered 77.8% of its complaints on time (within 15 days) and closed 11% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Franklin Loan?
The most common problems are applying for a mortgage or refinancing an existing mortgage (4), application, originator, mortgage broker (2), trouble during payment process (1).
Is Franklin Loan legit?
Franklin Loan is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Franklin Loan legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Franklin Loan?
Complain to Franklin Loan in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Franklin Loan complaints come from?
Most come from California (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Franklin Loan
No comments yet. Start the conversation - questions are welcome too.