Mortgages
Franklin Mortgage Solutions mortgages complaints
Consumers have filed 11 complaints about Franklin Mortgage Solutions's mortgages. See the whole Franklin Mortgage Solutions record.
Franklin Mortgage Solutions against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Franklin Mortgage Solutions | 0 | - | - |
Latest Franklin Mortgage Solutions mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| May 18, 2022 | Mortgages | Closing on a mortgage | Explained |
| Apr 14, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Apr 8, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Apr 2, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 25, 2021 | Mortgages | Struggling to pay mortgage | Explained |
| Jul 2, 2020 | Mortgages | Closing on a mortgage | Explained |
| Sep 8, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jun 18, 2013 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Apr 1, 2013 | Mortgages | Credit decision / Underwriting | Explained |
| Mar 20, 2013 | Mortgages | Credit decision / Underwriting | Explained |
| Nov 7, 2012 | Mortgages | Application, originator, mortgage broker | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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