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Debt collector · complaint record

GB Collects complaints

Consumers have filed 96 complaints about GB Collects since 2018, 21 of them in the last 12 months (+31% on the year before). It answered 52.4% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
96

Since July 2018

Last 12 months
21

+31% vs the year before

Answered on time
52.4%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Sep 18, 2026

Rank
#512 of 1,963

Most complained-about debt collectors

GB Collects complaints by month

The busiest month was September 2026 (5 complaints). Complaints in the last 12 months are up 31% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How GB Collects answered all time

  • Closed with non-monetary relief22.1%
  • Closed with explanation9497.9%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top GB Collects problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 35
  • Debt was paid 13

Where GB Collects complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Pennsylvania (18), New York (17), North Carolina (11), New Jersey (8), California (7).

GB Collects compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8GB CollectsDebt collection-21+31%52.4%0%-

Compare side by side: GB Collects vs Green Square · GB Collects vs EMoneyUSA · GB Collects vs Mullooly Jeffrey Rooney & Flynn · GB Collects vs Credit World Services

What people say about GB Collects

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Latest GB Collects complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Sep 15, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingPAExplainedYes
Sep 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNYExplainedYes
Sep 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursPAExplainedYes
Sep 1, 2026Debt collectionAttempts to collect debt not owedDebt was paidPAExplainedYes
Aug 3, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeNCExplainedYes
Jul 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
Jun 15, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMAExplainedYes
Jun 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Jun 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jun 3, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingNYExplainedYes
May 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedNo

Questions about GB Collects

How many complaints does GB Collects have?

GB Collects has 96 complaints on record since July 2018, including 21 in the last 12 months and 0 in the last 30 days. That makes it number 1,049 of every company by complaints this year.

Does GB Collects respond to complaints?

Yes. GB Collects answered 52.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with GB Collects?
Is GB Collects legit?

GB Collects is a real company with a public complaint record: consumers have complained about it 96 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is GB Collects legit? for the signals, red flags and how to protect yourself.

Are complaints about GB Collects going up or down?

Up. There were 21 complaints in the last 12 months against 16 in the 12 before (+31%). See every month.

How do I file a complaint against GB Collects?

Complain to GB Collects in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most GB Collects complaints come from?

Most come from Pennsylvania (18), New York (17), North Carolina (11). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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