Debt collector · complaint record
General Collection complaints
Filed under General Collection Co.
Consumers have filed 14 complaints about General Collection since 2013, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 14
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #1,510 of 1,963
Since November 2013
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 4, 2026
Most complained-about debt collectors
General Collection complaints by month
The busiest month was November 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How General Collection answered all time
- Closed with non-monetary relief214.3%
- Closed with explanation1285.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What General Collection complaints are about
Top General Collection problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 1
- Debt was result of identity theft 1
- Debt was already discharged in bankruptcy and is no longer owed 1
Where General Collection complaints come from
Most complaints: Nebraska (7), Louisiana (2), North Carolina (1), Georgia (1), Iowa (1).
General Collection compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | General CollectionDebt collection | - | 1 | - |
Compare side by side: General Collection vs Green Square · General Collection vs EMoneyUSA · General Collection vs Mullooly Jeffrey Rooney & Flynn · General Collection vs Credit World Services
What people say about General Collection
All experiencesNo experiences with General Collection yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest General Collection complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 4, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jul 21, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 1, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 14, 2024 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Dec 27, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Mar 31, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 23, 2020 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 6, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not pay | Explained |
| Aug 30, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 8, 2017 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 18, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 23, 2016 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
Questions about General Collection
How many complaints does General Collection have?
General Collection has 14 complaints on record since November 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does General Collection respond to complaints?
Yes. General Collection answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with General Collection?
The most common problems are attempts to collect debt not owed (3), false statements or representation (3), communication tactics (3).
Is General Collection legit?
General Collection is a real company with a public complaint record: consumers have complained about it 14 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is General Collection legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against General Collection?
Complain to General Collection in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most General Collection complaints come from?
Most come from Nebraska (7), Louisiana (2), North Carolina (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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